Thursday, December 18, 2014

Installing Cognos 10.2.1 - Missing Fonts

If you can't see the fonts when you run the Cognos installer with the following errors on the console:
[unica@rhel-server-6 linuxi38664h]$ ./issetup
Licensed Materials - Property of IBM, BI and PM: is,
(C) Copyright IBM Corp. 2004, 2013. US Government Users Restricted Rights - Use, duplication or disclosure restricted by GSA ADP Schedule Contract with IBM Corp.
UNIX IBM Cognos InstallStream Version 10.2.1

Reading archive information - /apps/staging/cognos/linuxi38664h/setup.csp. Please wait...
Warning: Missing charsets in String to FontSet conversion
Warning: Cannot convert string "*medium-r*--14*,                            *medium-r*,                        *" to type FontSet
Warning: Missing charsets in String to FontSet conversion
Warning: Unable to load any usable fontset
Warning:
    Name: FONTLIST_DEFAULT_TAG_STRING
    Class: XmRendition
    Conversion failed.  Cannot load font.

Warning:
    Name: FONTLIST_DEFAULT_TAG_STRING
    Class: XmRendition
    Conversion failed.  Cannot load font.


It means your locale is not set correctly.

set the locale variable to C or EN_US :
Example:
export LC_ALL=C
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1 comment:

  1. pikachuJune 1, 2015 at 9:51 AM

    If you still get font issues and are installing via a VM, try to copy the install files to a local filesystem in your VM.

    Thanks to this post: https://www.ibm.com/developerworks/community/forums/html/topic?id=eedfea23-71a6-4907-a687-70d0aa8e07c1

    ReplyDelete

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